Hunter United and IMB Bank completed their merger on 21 May 2021. All accounts are now accessible at www.imb.com.au. If you need assistance, please call the helpline on 1800 370 773.

page top

Attention: open in a new window. Print

Lost & Stolen Cards

If you can’t find your card or you think it might be stolen, act right away.

What to do if your card is lost or stolen:

Report lost or stolen cards as soon as you become aware they are missing. Reporting the loss of a card quickly reduces the risk of unauthorised access to your money. It also means we can get a replacement card to you much sooner!

  • Within Australia:
    Toll free Australia wide on: 1800 621 199
  • Overseas:
    If you are calling from overseas, you can make a collect call from anywhere in the world on:+1 303 967 1090

 

Visa global customer service team:

If you are travelling and don’t have access to money, the Visa Global Customer Service team can help 24/7 with:

  • Registering your lost or stolen card
  • Arranging a replacement card
  • Providing emergency access to cash

 

To locate a Visa Global Customer Assistance service number, click here to visit their website.

 

A Message for Members

As part of the Merger with IMB Bank, Hunter United’s disclosure documents have been updated, effective 1 May 2020.

Learn More

Did You Know?

You total deposits up to $250,000 are guaranteed by the Governments Financials Claim Scheme.

Learn More

Merger with IMB Bank

Members to benefit from merger with IMB Bank. Read the full list of the merger-related benefits here.

Learn More