What are the benefits of the merger with IMB Bank?

In summary, the merger is designed to give members a wide range of benefits that include:

• preservation of our customer-owned way of banking;
• an expanded range of products and services;
• call centre and webchat support with extended service hours including Saturdays;
• access to more branches;
• improved pricing on home loans, personal loans and term deposits;
• updated technology including mobile payments, and
• the removal of most transaction fees and monthly account keeping fees.

Please click here for the full list of benefits for members.

On May 1st, 2020, members received some immediate merger benefits, such as the removal of many account fees, rate discounts on home loans and rate increases on term deposits. The integration of our two businesses positions us to fulfil the remainder of the promised benefits to members and staff.