Credit Card Changes FAQs

We expect full integration of our banking systems with IMB will be completed in May. Once completed, some Hunter United products will transition to IMB Bank products. The Hunter United Visa Credit Card is one of those.

On the date of integration, all Hunter United Visa Credit Cards will expire regardless of the expiry date shown on the card.

Members with current Visa Credit Cards have a number of alternative options to choose from prior to integration. These are outlined in the letters sent to members, and also available here.

To assist with any questions you may have in the meantime, we have developed a series of Frequently Asked Questions that you may find helpful.

• What are the benefits of the merger with IMB Bank?
• Why can’t I keep my current Visa Credit Card?
• When will integration be complete?
• What will happen to my credit facility upon integration?
• What’s the difference between an IMB Personal Line of Credit and my Hunter United Visa Credit Card?
• Comparing the Hunter United Visa Credit Card and the IMB Personal Line of Credit
• What do I do if I am automatically switched to the Personal Line of Credit and don’t want it?
• Why am I losing the interest free period on my Hunter United Visa Credit Card?
• When does the interest free period on purchases on Hunter United Visa Credit Cards expire?
• What is the interest rate on purchases with an IMB Personal Line of Credit?
• What is the interest rate on cash advances with an IMB Personal Line of Credit?
• Is there an interest free period with an IMB Personal Line of Credit?
• Are there late payment fees with an IMB Personal Line of Credit?
• What happens to my current balance on my Hunter United Visa card if I move to the Personal Line of Credit?
• How can I check the balance on my Personal Line of Credit?
• Will I still have the same credit limit?
• Where can I get more information about the features, benefits, terms and conditions of the IMB Platinum Rewards and Low Rate Mastercards?
• Will my Hunter United Visa Credit Card automatically be closed if I transfer to an IMB Platinum or Low Rate MasterCard?
• Where should I send my application for an IMB Mastercard?
• Where can I get more information about transferring my Hunter United Visa balance to an IMB Mastercard?
• How can I cancel my Hunter United Visa Credit Card?
• Will there be any more changes to my Hunter United products/accounts as a result of the integration with IMB?
• Where can I get help with how the changes affect me?
• What if I misplace some of the information sent to me?