Switching Over to IMB

Getting Ready for the Switch Over Period

Hunter United and IMB Bank have been working together to merge our businesses since May 2020. Systems integration is the last step in the merger process which will provide you with access to the full range of merger benefits.

As a member of Hunter United as of 1 May 2021, you should have received an information pack outlining the changes and actions you may need to take to ensure a smooth transition of your banking arrangements to IMB on 22 May, when the integration of our systems is complete.

Copies of the information in the pack are provided below as well as a series of answers to frequently asked questions you may find helpful.

If you would like to speak to us about any of the merger related changes, please call the merger helpline on 1800 370 773.

Please follow the links below for further information.

• Cover letter to members – 7 May 2021
• Changes to your banking arrangements letter – 7 May 2021
• Actions you may need to take – Checklist
• Switching direct debits & credits – Guide and Forms
• FAQs